Support
Need help with your account or something in the app? We read every email ourselves.
I'm having trouble signing in or using the app
Email support@onkast.app with your account email and a short description of what's happening. We'll get back to you as soon as we can.
I need to report a problem, a scam, or unsafe behaviour
Use the Report button on the profile, Cast Call, or conversation in question inside the app. This reaches Onkast directly. You can also email safety@onkast.app directly - putting "Urgent" at the start of the subject line helps it get noticed sooner, though we can't guarantee a specific response time.
I want to delete my account
You can delete your account at any time from Settings inside the app. This permanently removes your profile, Cast Calls, applications, messages, and uploaded media. If you'd rather request this by email instead, write to support@onkast.app.
I have feedback, an idea, or found something confusing
Use "Help Shape Onkast" inside the app, or email support@onkast.app directly. Every message reaches the founder.
Business, partnership, or press enquiries
Email bookings@onkast.app - we read everything ourselves and will pass it to the right place.